Telegram Not Working? Here are 10+ Ways to Fix These Issues

July 19, 2024 By Johan Curtis No Comments 10 minutes

Telegram Messenger is a top-notch communications application where you can chat, call, send, and share videos, files, and more. However, users sometimes encounter issues that result in Telegram not working and start to panic. In this blog, we will examine some of the most common reasons the Telegram application is not working on your device and see how to tackle these issues without panicking.

NOTE: Telegram Messenger is a great communication app. However, it is banned in specific countries, including China, Cuba, Iran, and a few others. However, if you still want to access Telegram in your region, you must connect with FastestVPN to ensure a seamless communication experience with Telegram Messenger. 

Telegram headquarters are located in the United Arab Emirates. Similarly, most servers are in the Gulf nation as well. Therefore, if you want a seamless Telegram chatting experience, connect to the best UAE VPN before accessing the messenger app.

What Is Telegram?

Created in 2013 by Russian brothers Pavel Durov and Nikolai Durov, Telegram was initially a cloud-based message-sharing platform for iOS and Android. 

Telegram has become a popular messaging platform globally, known for its security features and user-friendly interface. It is currently one of the most popular communication apps, sitting in fourth place with over 900 million users globally. According to the report itself, 85% of Telegram users use the app to keep up with the news channels. 

The messenger app is famous for its end-to-end encryption, cross-platform messaging, file sharing, and many more features that are wanted from an in-demand communications application. 

Why Is Telegram Not Working?

Are you asking yourself the question, “Why is my Telegram not working?” Does it happen frequently, or is it the first time you are experiencing Telegram issues/outages?

Whatever it is, this blog will help you overcome the most frequent Telegram issues you can encounter and show you how to fix them.

Is Telegram Not Working Just For You Or Everyone Else?

To check if telegram stopped working for you or is it the entire world is facing the same issue, or a majority of it, you can try this. There is a website known as Down for Everyone or Just Me where you can check if the chosen app, in this case, Telegram, is down for you individually or if it is a global outage.

Is Your Telegram Not Working? Common Telegram Issues and Problems

One of the frustrating issues users face is the Telegram app crashing unexpectedly. This can happen during chats, while sending messages, or even when launching the app.

Is your Telegram app not working today? What are the problems that you are facing while using the application? Below are some of the most common problems faced by the users using the application:

1. Telegram Not Working On iPhone

iPhone users sometimes report that Telegram does not function correctly on their devices. Issues can include loading, sending messages, or receiving notifications. 

If the Telegram messenger app isn’t working on your iPhone, you must instantly check for updates and update the application. Is it already updated? If so, try clearing the app cache. 

However, if the problem persists, try using Telegram on another device or ask a friend if it’s working fine on their phone. If the problem persists, move on with other fixes. 

2. Telegram Notifications Not Working

Are you not getting Telegram notifications? You may have accidentally turned them off from the notifications panel. To see the notification settings for the Telegram app, go to your application settings.

If the notification settings are not altered, it must be due to battery optimization. Here is what you need to do to overcome this issue:

• Open Settings and click on Notifications.
• Check for Notifications. If they are disabled (the toggle switch is off), enable them by turning them on.
• Check for battery optimization and remove it for Telegram. 

3. Telegram Not Working With VPN

Is your Telegram not working because you have your VPN on? Don’t worry; try changing your server address to another one. It could be due to server overload, timeout, or your device’s inability to configure itself to the chosen server. 

Are you using Telegram in a country where it is unavailable? Choose the VPN with the best servers in the UAE to establish a seamless internet connection where Telegram’s fastest servers are located as well. 

4. Telegram Not Opening Messages

Another common complaint is difficulty in opening chats within the Telegram app. Users may experience delays or errors when trying to access their conversations.

Many users may question why Telegram won’t open chats. This could depend on several factors, including your current device, its build and software, or its latest update. In these situations, restart your device, log out from your Telegram app before logging back in, check for software updates, and sometimes even soft reset your phone. 

Buggy updates may sometimes cause phone owners trouble. Don’t get frustrated; just follow the steps mentioned above. 

5. The Telegram Bot is Not Working

If your Telegram bot isn’t working or is acting up, it may be due to misconfiguration or some internal issues that it keeps running into. 

Check for the configuration settings and set it up correctly if it isn’t already.

6. Telegram Audio/Video Not Working

If you cannot access the audio settings properly on your device, check the app permissions on your phone regarding Telegram. It’s most probably occurring because you have turned off microphone access. If that’s the issue, turn the permissions on for audio settings on Telegram.

However, if you cannot listen to the voice notes properly, it could be due to some internal issue with your device. If the audio isn’t working on Telegram but works fine elsewhere, like other apps, uninstall the app and re-install it.

If the video does not work on Telegram, it may be because the video format is not supported on Telegram. You can ask the person to resend the video in a different format or convert it yourself using online video format converting tools. 

How To Fix Telegram Not Working Issues On Your Own

Don’t be bothered by random glitches on your Telegram app or when it doesn’t meet your standards. Try these fixes to solve the most common issues of Telegram Messenger not working:

1. Troubleshooting Telegram On Your Device

Troubleshooting Telegram issues involves diagnosing and testing different aspects of the app. If you are using Telegram on a smartphone (Android or iOS), try closing the application and removing it from the recent apps tab before reopening it. 

However, if you are using Telegram on a Desktop, you can also troubleshoot the application by the following method:

• Click the Windows icon key + I for Settings.
• Click on Update & Security > Troubleshoot > Additional troubleshooters.
• Navigate to Windows Store Apps at the bottom of the options in the list. 
• Press Run the troubleshooter. 

2. Check Your Internet Connection

Check the internet connection your device is currently connected to. Perform the necessary internet speed tests to see whether the internet performance is okay or not. If the internet speed or the connection is abysmal, try switching to another network or turning on the cellular data.

3. Clear Telegram Cache

Open the Telegram app settings and wipe the cache storage off. For a more advanced step, clear the data storage as well. 

When you revisit Telegram, it will ask for your credentials again. 

4. Check For VPN Connection

If you are wondering why Telegram may not be working on your phone, and everything else seems to be working fine, do you keep connected to a VPN all the time? If so, then it could be possible that either:

• You live in a country where Telegram isn’t admissible to use, and you use a VPN to access it.
• Or, you feel the utmost security when connected to a VPN. 

To fix this issue, choose another server on the VPN. You could also switch the VPN off, clear the app’s cache and data, turn the VPN on with a new server location, and return to usual. Use a premium VPN that makes it easy for you to use the Telegram app for messaging online.

5. Review Application Updates

Are you still stuck on Telegram not working properly? Open your app store and search for Telegram. If there are any updates, proceed with Install Updates. For future settings, keep the automatic update option on for certain apps, including Telegram.

6. Uninstall And Install The Telegram App

If there are no updates when you check the app in the app store, uninstall the application. Wait a few minutes before installing Telegram back on your device. 

7. Restart Your Device

If the issues persist, try restarting your device. You could also power your device off, wait a few minutes, and then turn it back on. In the meantime, the device should cool down a bit. 

8. Check Phone’s Software Updates

Still, having a bumpy experience using Telegram? You must open your phone’s Settings and check for software updates. If any are available, update your phone right there. However, if no updates are available, check your device manually for updates.

9. Reset Your Phone

Next, you can fix Telegram issues on your device by resetting it. First, start with a soft reset, as it clean slates your RAM but doesn’t alter your application storage or device’s settings at all.

If you still have trouble using Telegram, try a hard or factory reset on your device. This will completely wipe everything off your phone so you can start again by downloading the necessary apps.

10. Disable Battery Optimization

Some phones automatically turn on battery optimization to preserve battery health in the long term. However, this feature alters the performance of other apps. 

To ensure that your Telegram application performs well, turn off the battery optimization, especially for Telegram. 

11. Enable App Permissions

It must have occurred that when you installed the Telegram app on your device, you mistakenly clicked on Disable App Permission for sound and/or camera while using the Telegram app. 

To fix this issue, open the settings on your device, search for app permissions, and enable them for Telegram. 

12. Visit the Telegram App Support Website

Telegram’s servers can experience downtime or technical glitches, impacting app functionality for users globally. If nothing seems to work for you, contact the Telegram support representatives on X (previously Twitter). You can also opt for Telegram Support on the official website.

13. Upgrade Your Device

Telegram’s performance can vary based on the device being used. Compatibility issues with specific device models or operating system versions may also affect Telegram’s performance. Your device’s OS model may no longer be compatible with the latest update of Telegram, or it may not support any more storage for future updates. 

Consider upgrading your device at this point. 

How To Prevent Telegram Problems in The Future

Those users who use a desktop for Telegram may experience instances where the app stops responding altogether. This can be due to software conflicts or insufficient system resources.

Users can take proactive steps to minimize future disruptions, like regular updates. This would keep Telegram updated with the latest software versions.

Chat backups regularly backup chats and media to prevent data loss during app malfunctions.

The End

Frustrated because you can not access your favorite applications because of some not-so-very-complicated reason? We have been in those shoes before, and none of us likes that. Instead of scratching your head when an app like Telegram isn’t working on your device, our blog details all the necessary fixes to which you must turn your head once Telegram crashes or causes issues. Addressing issues when Telegram is not working involves understanding common problems, diagnosing root causes, and implementing appropriate fixes. Users can maintain a seamless messaging experience on Telegram by following these troubleshooting steps and preventive measures.

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