Terms & Conditions of Affiliate Program – FastestVPN
If you have any queries concerning these terms, you can contact us through email at: [email protected]
Any individual/company can earn referral commission by referring customers to FastestVPN through our affiliate program. Commissions through referrals will be generated when a ‘new’ customer, referred by an affiliate, uses our services by purchasing a package plan (I.e. a “subscription”). When an invoice is noted as paid and approved, that is when the referral commission is counted as valid.
A customer has the option to submit a refund request within 15-days of purchasing the subscription. If he fails to submit a refund request within 15-days, he may still be given a refund provided that he submits a valid reason (FastestVPN holds rights to decision). In case of a refund/chargeback, the affiliate will not be entitled to the commission for that particular sale. If we have already paid the relevant commission to an Affiliate, we shall deduct that amount from our next payment.
Where the rate of chargeback(s), refunds or cancellations on your account is unusually high or we suspect your affiliate account is being used for fraudulent activity, we reserve the right to place restrictions on the your account, including but not limited to, suspending your account and retaining all sums within the account as well as commencing a full investigation. You give us your authorization to inform the appropriate authorities or third parties of any fraud or suspected fraud and only once we are satisfied that the matter is resolved, shall we remove any restrictions on your account.
The minimum affiliate payout is $100 for Paypal and $500 for bank transfers or as the contract specifies, if any. If minimum payout amount is reached before month end, the affiliate is eligible to receive the commission between 15th and 20th of the following month. Bank transfer payments will incur a fee of $25. In addition, your bank (or intermediary bank) may impose additional charges that must be paid by the Affiliate. PayPal payments will incur a fee of 2% of the total commission payable.
Before making any payments, we reserve the right to review your account to ensure compliance with these terms. We shall have no obligation to make payments to affiliates who are in breach of these terms. Where it is not clear to us how you are referring customers to our service, we will require you to provide to us such information before we make a payment to you.
Enrollment in the Affiliate Program
By registering for our affiliate program, you certify that:
We hereby undertake to fulfill all orders, generated through an Affiliate, to the best of our ability and resources.
We will ensure that all orders are completed on time. We will be responsible for payment processing, order entry, cancellations, and all subsequent customer services. An ‘Affiliate’ shall have no involvement in the completion of the transactions/order.
Sale via your affiliate link will not be tracked, counted or commissioned if any of your email IDs or user’s email ID already exists in our database registered as a customer.
By accepting these terms you agree that you shall indemnify us in full against all liability, loss, damages, costs and expenses (including legal expenses) awarded against or incurred or paid by us as a result of, or in connection with: breach of any warranty given by you in relation to your website; any claim that your website infringes the patent, copyright, trade mark or other intellectual property rights of any other person, except to the extent that the claim arises from compliance with any terms stipulated by us; and any act or omission by you or your employees, agents or sub-contractors in performing your obligations under these terms.
We shall not be responsible nor liable, to you or any other authority, for any indirect or significant loss that you may or might suffer if a possibility of such loss is being incurred.
Term and Termination
When your request to join the affiliate program is approved by us, the agreement in accordance with our terms will come into application and shall continue to be binding unless and until you or we notify the other party in writing that it wishes to terminate this agreement, in which case this agreement will be terminated straight away.
The purpose of notification of the concerning termination of the contract, delivery via e-mail, is to be considered written and in an immediate form of notification.
We shall immediately terminate the agreement, aside the other provisions of the clause, without notice if we find the need to, at our own regards: that you or your referred customers (generated by you) are engaged in fraud or are suspected to be considered to have committed fraud; that we feel doubtful to your true identity and that you have not provided us with a proper identification which may verify your identity; that if your location is from one of the blocked regions (including if you use a VPN to bypass our geographical restrictions); that any activities you perform or may perform will or has posed threat to the integrity of the program; and/or that you are involved in spreading negative sentiments/views about us.
Use of Information
In accordance with these terms you admit that your information as an individual (meaning any information about you from which you can be identified, such as your address, name, email address or telephone number) may be used by us for the following purposes mentioned: for maintenance of your account with us; and for the arrangement of services to which this program refers to; to comply with regulations to us regarding your registration, and the verification of your information provided to us; to keep a track of activities in order to detect fraudulent acts or unlawful, or improper activities; to inform you of coming events that might be relevant to your use of information, offer and promotions that might relate to your account; or any information regarding your account.
Nevertheless, FastestVPN will notify you of any changes concerning material within the terms and conditions through an update or email. If the user continues to use our service, after the modifications made to the terms, it will be considered as an agreement by the user to be falling under the revised content of terms and conditions.