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How to Cancel Planet Fitness Membership: A Brief Guide
Despite millions of users, many plan to cancel Planet Fitness membership due to various reasons. Planet Fitness is great for beginners and casual gym users, but not for those wanting serious strength training. And sometimes the location isn’t always convenient.
Whatever the reason, if you want to cancel Planet Fitness membership as well, this guide is for you. We’ll walk you through the steps to cancel your membership while avoiding hidden cancellation charges.
Note: You can cancel your Planet Fitness Membership in person or by following the official instructions provided to you via mail.
Why Is It So Hard to Cancel Planet Fitness Membership
Planet Fitness is notorious for its frustrating and needlessly complicated membership cancellation process. Here’s why it’s so difficult to cancel your membership:
- No online cancellation policy: You can’t just sit on your couch and cancel your Planet Fitness membership.
- Contract loopholes: You might unknowingly sign the 12-month commitment contract. Moreover, early cancellation before the contract ends triggers the remaining monthly fees.
- Staff are trained to retain members: Employees often suggest freezes, downgrades or ask you to just take a break. This way you might just get convinced to keep your membership and not cancel it.
- Different location demands: Some locations demand physically filling out the paperwork, speaking to a manager for the process or sending a cancellation letter via mail.
- You just forget about it: Sometimes it takes so long that you just forget about it. For example, the letter getting mailed might take a while, and you keep paying due to auto-renewal, but the cancellation never happens.
Most gym membership cancellations are never easy, and the same goes for Planet Fitness. Similar to any business, they want to retain their clients, even if that starts feeling like a trap. To ensure you’re never stuck in the labyrinth, the following sections cover hassle-free tutorials for how to cancel Planet Fitness membership.
How to Cancel Planet Fitness Membership: The Foolproof Ways
The membership cancellation policies differ based on the Planet Fitness club you’ve joined. Due to this, it’s best to always check with your home club, or contact them directly. A representative will review the terms of your membership and help you with the cancellation process.
There are 2 options that you’ll most likely be offered:
- Send a letter to your home club directly via the provided mailing address.
- Fill out the cancellation form at your home club, which is also the most straightforward way.
Can You Cancel Planet Fitness Membership Online?
No, you can’t cancel your Planet Fitness membership online. Like most other gyms, this is a deliberate policy to make ending your membership more difficult. For instance, something you could do in a few minutes online, will now take you an hour or so. And, just the thought of it makes you back out.
Planet Fitness membership cancellation is only via certified mail or in person, depending on your location. This policy creates friction to discourage cancellations, retain members, and mostly leads to members giving up due to the hassle.
How Much Is a Planet Fitness Membership Cancellation?
The Planet Fitness membership cancellation cost depends on the type of membership you have and the contract duration left. For instance, if you’ve a minimum terms contract, such as a 12-month contract, and you cancel before the term ends, you’ll be charged a buyout fee. This can usually be $58.
Whereas if you’ve signed up for a “no commitment” membership or if your contract has ended, you might not have to pay any Planet Fitness membership cancellation fee. However, various factors contribute to cancellation costs, and there isn’t a fixed cost.
Factors to Consider to Avoid Unexpected Charges
Here’s a list of factors that you must consider before cancelling your membership. Otherwise, you might have to pay some unwanted cancellation charges:
- Notice Period: Planet Fitness usually requires a 7-day written notice before your next billing cycle to stop the monthly charges. For example, if you’re billed on the 10th of the month, give a written notice before the 3rd.
- Annual Fee: To avoid annual billing, submit your cancellation request by the 25th of the month preceding the annual fee date.
- Recheck Your Contract: Ensure that you recheck the contract you signed before proceeding with the membership cancellation. This will outline the terms and conditions, including any cancellation fee or notice requirements.
- Method of Cancellation: Most clubs require only in-person cancellations. Whereas, some might offer online cancellation. There isn’t any universal requirement.
Can You Put Your Planet Fitness Membership on Hold?
You can freeze your Planet Fitness membership on hold under certain conditions. Here are the rules for it:
- Freeze Duration: Opt from Standard freeze (3 months), Extended freeze (3+ months), but it might require a $10/monthly fee, or a Maximum freeze (usually 12 months).
- You must be an active member for at least 90 days.
- A medical or military freeze might waive fees.
- No monthly dues while frozen.
- The annual fee may still apply if the freeze overlaps with the billing date.
How to Freeze Your Planet Fitness Membership
There are 3methods to freeze your Planet Fitness membership, i.e., in-person or by phone. You can at times also freeze your membership online but that doesn’t always work due to limited availability.
1. In-Person
- Go to your home club.
- Request a freeze; some locations might require a form.
2. By Phone
- Call your home club and ask if you can freeze your Planet Fitness membership.
3. Online
- A very limited number of franchises might allow this. You can confirm this via the portal > My Account.
Options to Consider Before Cancelling the Planet Fitness Membership
You don’t always have to cancel or freeze your membership; there are other options that you can consider.
1. Downgrade the Plan
If you believe that the membership costs are getting too high and you don’t need the advanced benefits that the plan offers, you can always downgrade the plan. Request to switch to a lower plan for basic needs, and you should be good.
2. Transfer the Membership
You can transfer your membership if you’re moving across the country or if there are any other reasons. However, there are terms and conditions to it, such as paying a transfer fee and others.
FAQs - How to Cancel Planet Fitness Membership
How do I cancel my Planet Fitness membership?
You can cancel your Planet Fitness membership by visiting your home club in person or sending a certified letter with your cancellation request. Write your name, membership ID, and contact information.
How to cancel Planet Fitness membership on app?
You can't cancel a Planet Fitness membership via the app. Planet Fitness requires cancellations to be made in person at your home club or by sending a certified letter. The app does not support membership cancellation features.
Can you cancel Planet Fitness membership anytime?
You can cancel a Planet Fitness membership anytime, that depends on you. However, the timing affects billing. It's best to submit your cancellation at least 5–7 days before your billing date to avoid billing charges. Annual memberships may require additional notice. Ensure you check your contract for specific terms before cancelling your membership.
How to cancel Planet Fitness membership without paying?
You can do so by providing proof of medical disability or relocation beyond 25 miles from any Planet Fitness location. These are the only exceptions typically accepted. Submit documentation with your written cancellation request to avoid fees.
How to cancel Planet Fitness membership with outstanding balance?
You must first pay the overdue amount. You can't cancel a Planet Fitness membership with an outstanding balance. Planet Fitness won't process cancellations until your account is current. After payment, cancel in person at your home club or by certified mail.
Wrapping Up: Is cancelling Planet Fitness membership that hard?
Cancelling your Planet Fitness membership isn’t as hard as it may seem. But, it sure might be frustrating for how long it takes, and many just give up due to that. However, it’s still possible if you stick to the tutorial mentioned in this guide, which you can later confirm via a gym representative.
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